Quality Culture Model For Smes
Date
12/17/2018Author
Tejaningrum, Ayi
Azis, Anton Mulyono
Irjayanti, Maya
Metadata
Show full item recordAbstract
The purpose of this study is to create a model measuring the quality of organization's culture
of SMEs in food and clothing industrial centers in West Java Indonesia. This is a qualitative
research, with ethnography approach resulting in a quality culture model with 6 dimensions: material
handling; machinery and equipments handling; plant production environment; human
resources; problem solving; and quality obsession.