Browsing Banking and Management Review by Subject "Customer Loyalty"

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Analisis Kualitas Layanan e-Commerce dan Dampaknya pada Loyalitas Pelanggan

Vidyastuti, Heppy Agustiana (STIE Ekuitas, 12/27/2016)

The development of information technology is so rapid, including the Internet which have a major impact for all aspects, including the development of business and marketing, it can be seen from the number of Internet users ...
Pengaruh Kualitas Pelayanan dan Citra Merek Terhadap Loyalitas Pelanggan (Studi Kasus Pada CV Healthy Sweet Nukita Food Bandung)

Annaiszara, Balqis; Listianti, Yulia; Hamali, Arif Yusuf (STIE Ekuitas, 12/18/2018)

This research was conducted at CV Healthy Sweet Nukita Food Bandung, aimed to know the effect of service quality and brand image to customer loyalty, and also to analyze the effect of service quality and brand image to ...