Browsing Volume 6, No.2, November 2017 by Subject "Customer Satisfaction"

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Analisis Kesenjangan Kualitas Pelayanan dan Kepuasan Mahasiswa Politeknik Perdana Mandiri dan STIEB Perdana Mandiri Purwakarta

Wulandari, Tresna (Prodi Manajemen, STIE Ekuitas, 11/25/2017)

The turnover rate of students is one of indicator of dissatisfaction. This is indicated by the number of students lost during learning process. According to data from academic division of STIEB Perdana Mandiri dan Politeknik ...