Experiential Marketing Studies In The Perspective Of Tourist (Case Study On Tourist Destinations In Bandung)
Abstract
The tourism industry constantly evolving over time. Because the tourism industry can improve the economy of a region. The
number of tourists who visit will spend their money in tourism destinations. Bandung is the capital of West Java and is one of the
leading tourist destinations in West Java. Due to the high number of tourists visiting Bandung has a positive impact on regional
revenues. Bandung direct the development of the tourism sector to be the concept of MICE City. Some of development include
adding infrastructure, expand the tourist destinations, and provide many options to travelers about the type of tourism. Some
examples such as heritage tourism, culinary tourism, shopping, etc. Where all of is directed to increase the number of tourist
visits so that Bandung became an attractive city in the tourism sector. The expected tourists who visit gets its own experience and
hard to forget. Due to the experience of visiting that is in the tourist will culminate in the selection back again or not. It is highly
based on previous visits to make loyal tourist. The increasing perceived experience tourist means memorable vacation to
Bandung. Is not impossible that they will say something positive to relatives in their country about tourism industry in Bandung.
This happens because at the moment they have not been an experience that they found before in terms of holiday. Research
method used is descriptive method, wherein the process through a survey by observation and interviews to the tourists either
domestically and foreign who visit Bandung. Experiential marketing is perceived by tourists can be categorized Good. In this
case it appears that tourists (domestic and foreign), which can be regarded as consumers of existing tourist destinations in
Bandung have a positive experience. Experience gained by tourists can happen because the concept of differentiation made by
the management a tourist destination. So not only got the vacation experience of the beauty of the city and nature, but also
gained valuable experience in the vacation in a tourist destination.